Data Protection Document

Sports Market's Privacy Policy

Your personal data matters most to us. This privacy policy clearly explains how the information you share on Sports Market is used, where it is stored, and how it is kept secure.

Last Updated: January 1, 2026
SSL Encrypted
No Data Sales
Transparent Policy
Your Data is Safe
Sports Market never sells your personal information to third parties.
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Our Commitment

How We Protect Your Privacy

Every piece of information you share on Sports Market is stored with the highest level of security.

Transparency in Data Collection

Sports Market only collects data that is strictly necessary to provide our services. We do not ask for excessive or irrelevant personal information. You will always know what data is being collected and why.

Industry-Grade Encryption Protection

All your data is protected with 256-bit SSL encryption. Payment details, passwords, and personal information are never stored in plain text. Our servers are monitored around the clock.

You're in Control

At Sports Market, you are in control of your own data. You can request to update, download, or delete your information at any time. We respect your rights.

Data Sales Strictly Prohibited

Sports Market never sells, rents, or shares your personal information with unauthorized third parties. Your data is used solely to provide you with our services.

Scheduled Data Deletion

We do not retain your data longer than necessary. After account closure, all personal data is deleted within the defined period, except where retention is required by law.

Prompt Notification in the Event of a Data Breach

In the event of a data security breach, Sports Market will notify you as quickly as possible and take all necessary steps to address it. Transparency is at the core of what we do.

📋 1. What Information We Collect

When you open an account and use our services at Sports Market, we collect certain information needed to give you the best possible experience. We never ask for information that isn't necessary.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national ID number For age verification and KYC completion
Contact Information Mobile number, email address Account Communications & Security Alerts
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Usage-Related Betting history, login times, device information Service Improvement & Security Monitoring
Technical Information IP address, browser type, cookies Platform Security & Performance Analysis
Important Note: Sports Market will never ask for your bank PIN, mobile banking password, or OTP. If anyone requests this information, notify our support team immediately.

It is your responsibility to ensure that the information provided during registration is accurate. Incorrect details may cause issues with account verification and withdrawals.

⚙️ 2. How Your Data is Used

Sports Market uses your information only for the purposes listed below. Each purpose is directly tied to your benefit:

  • Account Management: Verifying your identity, ensuring secure login, and keeping your account information up to date.
  • Service Delivery: Keeping betting, lottery, and payment services running smoothly, and processing all deposits and withdrawals.
  • Ensuring Security: Monitoring transactions to prevent unauthorized access, fraud, and money laundering.
  • Contact: Sending account updates, promotional offers, and system notifications. You have the option to turn off promotional messages at any time.
  • Legal Obligation: Retaining necessary data to comply with applicable laws and regulations in Bangladesh.
  • Service Improvement: Analyzing user experience to continuously improve the platform.

Sports Market never uses your information for marketing purposes without your consent. You can opt out of promotional communications at any time.

🤝 3. Who Your Data is Shared With

Sports Market never sells your data. However, limited information may be shared with trusted partners to facilitate service delivery:

  • Payment Processors: Necessary information is shared with mobile banking partners including bKash, Nagad, and Rocket to process transactions. These providers are bound by their own privacy policies.
  • Identity Verification Services: Only the necessary information is shared with authorized verification agencies to complete the KYC (Know Your Customer) process.
  • Technology Service Providers: Approved technology partners for cloud hosting, cybersecurity, and analytics services.
  • Law Enforcement: Data may be disclosed when required by a court order, government directive, or applicable law.
Our Promise: A confidentiality agreement is always in place before any data is shared with third parties. Your information is never shared with advertisers or data brokers.

🍪 4. Cookie Policy

The Sports Market website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make the website easier to use.

  • Essential Cookies: These cookies are essential for login sessions and platform security. Disabling them will prevent the platform from functioning properly.
  • Functional Cookies: Used to remember your preferences, language settings, and user experience.
  • Analytics Cookies: Used to analyze platform performance and user behavior. All data collected through this process is fully anonymized.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

🔐 5. Data Retention & Security

Sports Market follows the highest industry standards to protect your data. Our security framework is outlined below:

  • All data is stored with 256-bit AES encryption.
  • All website connections are encrypted via HTTPS/TLS protocol.
  • Our servers are monitored around the clock by a dedicated security team.
  • Regular Security Audits are conducted.
  • Staff access to data is restricted on a need-to-know basis.
Retention Period: Data for active accounts is retained for the duration of service. After account closure, data may be kept for up to 5 years where required by legal obligation, after which it is permanently deleted.

You are also responsible for the security of your own account. Use a strong password, never share it with anyone, and report any suspicious activity to our support team immediately.

6. Your Rights

As a Sports Market user, you have important rights regarding your personal data. We fully respect all of these rights:

Your 6 Core Rights

1
Right to Know

You have the right to know what information we hold about you. Upon request, a full summary of your data will be provided within 30 days.

2
Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can also be updated directly from your account settings.

3
Right to Erasure

Under certain circumstances, you may request that your data be deleted. No information will be retained beyond what is required by law.

4
Right to Data Portability

You may request a download of your data, which will be provided in a readable format.

5
Right to Restrict Processing

You may object to your data being used for specific purposes. In particular, you can opt out of marketing communications at any time.

6
Right to Lodge a Complaint

If you have any data protection concerns, you may raise them directly with Sports Market or with the relevant authority.

🧒 7. Children's Privacy

Sports Market strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

If a parent or guardian believes their child has opened an account on Sports Market, please contact us immediately. We will close the account and delete all associated information.

If there is any doubt about age verification, Sports Market may request additional verification documents at any time. This is done solely for your protection.

🔄 8. Changes to the Privacy Policy

Sports Market may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:

  • Notifications will be sent via SMS or email to your registered mobile number.
  • A clear notice will be displayed on the website homepage.
  • The "Last Updated" date at the top of the page will be revised.

For significant changes, you will be notified at least 7 days before they take effect. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

To view a previous version of our privacy policy, please contact our support team. We can provide archived versions upon request.

📬 9. Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection team:

Email

Privacy@sportsmarket.app
support@sportsmarket.app

Response Time

Typically within 24–48 hours
Complex requests: up to 30 days

Live Support

7 days a week
9:00 AM – 11:00 PM

Your data is secure — get started today

Your privacy is our top priority at Sports Market. Join today and enjoy betting in a safe, secure environment.

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